FAQ’s

Ordering

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[wptabtitle] Who can buy from Cartomizer Outlet?[/wptabtitle] [wptabcontent]Our cartomizers contain nicotine and therefore can only be purchased by people over the age of 18. Customers must also be a resident of the United Kingdom or Europe to purchase.[/wptabcontent]

[wptabtitle]How do I place an order?[/wptabtitle] [wptabcontent] All orders for Cartomizer Outlet are processed online through www.staging.cartomizeroutlet.com. We offer a secure, fast payment system that makes ordering in the future simple.

Firstly, select “Online Shop” from the top menu or from our homepage.

From here you may choose your flavour, fitting and nicotine strength and add to your basket.

You can see the contents of your cart (or navigate to your cart) from any page, by hovering over the shopping trolley icon in the top menu.
When you have finished adding products to your cart click “Checkout”.

You will then be prompted to enter your shipping information. We use Paypal to securely process payments. You will be directed to Paypal to make a secure payment.

If you do not have to have a Paypal account you can pay by debit or credit card by clicking “Pay As Guest”. Enter your details and confirm payment.[/wptabcontent]

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Our Cartomizers

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[wptabtitle] How do our cartomizers work? [/wptabtitle] [wptabcontent]Our cartomizers replace the cartomizer refills you use with your current electronic cigarette kit. We stock the fittings for most major electronic cigarette brands including Skycig, E-Lites and Vapestick. We match the diameter of cartomizers as well as the screw fittings so our refills should fit in your current electronic cigarette case. Our cartomizers are fully compatible and function in exactly the same way as your branded refills. Our refills, however, contain a unique coil element that does not taint the e-liquid flavours and produces large volumes of vapour for an extended period of time. [/wptabcontent]

[wptabtitle]Do our cartomizers produce real smoke? [/wptabtitle] [wptabcontent] If you already have an electronic cigarette you probably know that electronic cigarettes do not produce real smoke. The water vapour produced when exhaling looks and feels like the real smoke of a cigarette. It even tastes like a great blend of tobacco thanks to our superior flavours. [/wptabcontent]

[wptabtitle]How do I store my cartomizers?[/wptabtitle] [wptabcontent]

We recommend that you store your cartomizers in a cool, dry place. They are best stored in the sealed packaging that they arrive in, with the thread facing downwards. This ensures that the liquid flows down over the unique coil element when not in use instead of away from it. There is no need to store your cartomizers in a refrigerator.[/wptabcontent]

[wptabtitle]How long does each cartomizer refill last?[/wptabtitle] [wptabcontent]

Each cartomizer has been specially engineered to provide maximum e-liquid storage and length of use. Unlike many of the branded electronic cigarettes, we have truth to our longevity and employ strict batch control to ensure quality. The puff count is, however, dependent on the smoking habits of the user and length of draw.

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Our Flavours

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[wptabtitle]How is our flavour made?[/wptabtitle] [wptabcontent] We use the finest tobacco leaves from around the world and extract all the flavour molecules using a precise, efficient and effective filtration system. We then directly insert these organic flavours into our e-liquid base mixture containing pharmaceutical grade nicotine.[/wptabcontent]

[wptabtitle]What are the effects of the nicotine in our cartomizers?[/wptabtitle] [wptabcontent] Nicotine is a stimulant. Its effects can include calmness, a feeling of relaxation, clarity of thought, while also allowing you to remain alert. These effects can last minutes or hours and vary from person to person. Nicotine is addictive. The carcinogenic properties of nicotine in a standalone form, separated from tobacco smoke, have not been evaluated by the International Agency for Research on Cancer/IARC. For more information about the effects of nicotine, please consult your doctor.[/wptabcontent]

[wptabtitle]What is in our Cartomizers?[/wptabtitle] [wptabcontent]

Cartomizer Outlet refills contain pharmaceutical grade nicotine, vegetable glycerin, propylene glycol and carefully selected flavours. Propylene glycol is a commonly used water based ingredient and can be found in many health and pharmaceutical products and medicines. None of the ingredients within the cartomizers have been found to be harmful with the exception of nicotine which is a toxic substance. Each flavour of cartridge comes in three different nicotine strengths and a range of screw fittings to completely satisfy the needs of a variety of users. ‘Light’ contains 8mg of nicotine, ‘Regular’ contains 16mg of nicotine and ‘Strong’ contains 24mg of nicotine. If you find that the throat hit you are experiencing is too strong or too small, it is recommended that you decrease or increase your chosen strength (a higher nicotine content usually gives a stronger throat hit). [/wptabcontent]

[wptabtitle]What flavours are available?[/wptabtitle] [wptabcontent]

Red Tobacco, Silver Tobacco, Dark Tobacco, Royal Tobacco, Moroccan Tobacco, Mint, Strawberry and Apple Pie.

We stock a range of flavours made with natural extracts. We will be releasing new flavours throughout 2013 so keep an eye out for new ones. Sample Packs are available now for £7.90.

Visit our shop for a complete list and descriptions of the flavours available.[/wptabcontent]

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Shipping

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[wptabtitle]How do I get free shipping?[/wptabtitle] [wptabcontent]

Place an order over £35! We only charge £2.99 for shipping small orders, so you are never hit with huge postage costs at checkout.

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[wptabtitle]How long will it take to receive my order?[/wptabtitle] [wptabcontent]

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